Food & Beverage · Grocery Store

Kroger

5007 Victory Blvd, Yorktown, Virginia, 23693

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This Kroger is currently facing significant challenges due to ongoing renovations, which have made the store difficult to navigate and led to stock issues. Customers are frustrated by long wait times, poor customer service, and inconsistent product availability. While some employees are praised for their helpfulness, the overall experience is currently seen as poor.

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We analyze 73 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

Avoid this location during the renovation period if you are looking for a stress-free shopping experience.

Renovation chaos
Service issues
Pros & Cons

✓ What Works Well

  • Some helpful staff
  • Good product variety when stocked

✗ Areas to Improve

  • Ongoing renovations
  • Long wait times
  • Poor customer service
Frequently Asked Questions
  • Why is the store so messy?
  • Why is the service so slow?
  • Why are the shelves empty?
User Feedback

Store is a mess due to renovations

Service has declined

Some staff are great