5007 Victory Blvd, Yorktown, Virginia, 23693
This Kroger is currently facing significant challenges due to ongoing renovations, which have made the store difficult to navigate and led to stock issues. Customers are frustrated by long wait times, poor customer service, and inconsistent product availability. While some employees are praised for their helpfulness, the overall experience is currently seen as poor.
We analyze 73 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
Avoid this location during the renovation period if you are looking for a stress-free shopping experience.
✓ What Works Well
✗ Areas to Improve
Store is a mess due to renovations
Service has declined
Some staff are great