Retail & Malls · Grocery Store

Kroger

1704 W Deyoung St, Marion, Illinois, 62959

Google Maps Updated: 20 May 2026
Authenticity Score: 83/100
About

This store has a very mixed reputation. While many customers appreciate the friendly staff and good selection, there are frequent complaints about poor management, long checkout lines, and stock issues. The store's layout is often described as tight and congested, and some customers have had negative experiences with customer service and pricing accuracy.

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We analyze 74 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 70/100
Crowd Management 50/100
Pro Tip

Try to shop early in the day to avoid the worst of the crowds and checkout lines.

Grocery store
Pharmacy on-site
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Good selection of products
  • Convenient location

✗ Areas to Improve

  • Long checkout lines
  • Stock issues
  • Tight and congested aisles
Frequently Asked Questions
  • Why are there never enough checkouts open?
  • Is the store well-stocked?
  • Are the employees helpful?
User Feedback

A decent store, but needs better management.

Some staff are truly excellent.

Avoid during peak hours.