Food & Beverage · Supermarket

Kroger

4025 S Old State Rd 37, Bloomington, Indiana, 47401

Google Maps Updated: 20 May 2026
Authenticity Score: 75/100
About

This Kroger location is a mixed bag for Bloomington residents. While many appreciate the expanded selection and the pharmacy team, others are fed up with long lines and inconsistent stock. The self-checkout experience is a major pain point, with several reports of rude staff and technical glitches. It is a convenient spot for many, but the service quality seems to fluctuate wildly depending on the day and the shift.

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We analyze 73 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 70/100
Value for Money 68/100
Pro Tip

Check your pickup orders carefully before leaving the parking lot to ensure all items are included.

Pharmacy: Excellent
Checkout: Often Slow
Pros & Cons

✓ What Works Well

  • Great pharmacy staff
  • Wide variety of groceries
  • Convenient location

✗ Areas to Improve

  • Rude self-checkout staff
  • Long wait times
  • Inconsistent stock levels
Frequently Asked Questions
  • Why are the checkout lines so long?
  • Is the pharmacy open on weekends?
  • How do I get a refund for missing items?
User Feedback

Pharmacy staff go above and beyond.

Self-checkout is often a frustrating experience.

Stocking issues are a recurring complaint.