Kroger
7000 E Broad St, Columbus, Ohio, 43213
This Kroger location is a busy, well-stocked store that many locals rely on, but it faces significant challenges with customer service and security. While some shoppers have great experiences with friendly staff, others report feeling unsafe or mistreated by security and cashiers. The pharmacy is often praised for its helpfulness, but the store's overall atmosphere can be chaotic and understaffed.
We analyze 75 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
Visit during off-peak hours to avoid long lines and the busy parking lot environment.
✓ What Works Well
- Good selection of groceries
- Helpful pharmacy staff
- Clean and organized
✗ Areas to Improve
- Security and panhandling issues
- Understaffed checkout lanes
- Inconsistent customer service
- Is the pharmacy 24 hours?
- Are there enough registers open?
- Is the parking lot safe?
Great pharmacy, but store can be chaotic
Staff is hit or miss
Needs more cashiers
- Category Retail & Malls
- City Columbus
- State Ohio
- Postcode 43213
- Country United States
