Kroger
3675 E Broad St, Whitehall, Ohio, 43213
This Kroger location is frequently criticized for poor customer service, long lines, and issues with online order fulfillment. While some shoppers appreciate the pharmacy and occasional good deals, the overall sentiment is quite negative, with many reporting issues with store cleanliness and management. It's a store that many locals avoid if possible.
We analyze 72 public reviews for Kroger using our data models and filter out spam to highlight only authentic feedback.
The pharmacy is generally reliable, but try to avoid the store for general grocery shopping if you can.
✓ What Works Well
- Good pharmacy service
- Occasional good deals
- Convenient location
✗ Areas to Improve
- Poor customer service
- Long checkout lines
- Issues with store cleanliness
- Why are there so few cashiers?
- Why is the store so dirty?
- Why is my online order not ready?
Improve customer service training.
Focus on store cleanliness.
Open more registers during busy times.
- Category Retail & Malls
- Neighborhood Whitehall
- City Whitehall
- State Ohio
- Postcode 43213
- Country United States
