Krystal Kwong DO
1431 Studemont St, Suite C2:400, Houston, Texas, 77007
Dr. Kwong is highly praised for her compassion, thoroughness, and genuine care for her patients. Patients feel heard, valued, and supported. While the majority of reviews are glowing, there are some complaints about the office staff's responsiveness and communication, which can be a source of frustration for some.
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Use the patient portal for communication; it's often more effective than calling.
✓ What Works Well
- Compassionate and thorough
- Great listener
- Empathetic
✗ Areas to Improve
- Office staff responsiveness
- Communication issues
- Is she accepting new patients?
- How do I get a prescription refill?
She is a truly compassionate doctor.
I feel safe with her.
The office staff needs to be more responsive.
- Category Health & Medical
- City Houston
- State Texas
- Postcode 77007
- Country United States
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