Food & Beverage · Fast Food
Krystal
1926 Shady Brook St, Columbia, Tennessee, 38401
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Updated: 18 May 2026
Authenticity Score: 65/100
About
This Krystal location is very hit-or-miss. While some customers enjoy the sliders and friendly service, many report cold, greasy food, long waits, and poor management. It's a spot that seems to struggle with consistency and customer service.
Our Review Process
20
Most Relevant
5
Newest
20
Highest rating
20
Lowest rating
We analyze 65 public reviews for Krystal using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
50/100
Value for Money
55/100
Pro Tip
Check your order before leaving; missing items are common.
Food quality
Service speed
Pros & Cons
✓ What Works Well
- Good sliders
- Affordable
- Some friendly staff
✗ Areas to Improve
- Cold, greasy food
- Long waits
- Poor management
Frequently Asked Questions
- Why is the service so slow?
- Is the food fresh?
- Why was my order wrong?
User Feedback
Consistency is a major issue.
Staff attitude needs improvement.
Value for money is hit or miss.
Quick Info
- Category Food & Beverage
- City Columbia
- State Tennessee
- Postcode 38401
- Country United States
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