Kurt Goeser - State Farm Insurance Agent
1811 Wakarusa Dr, # 100, Lawrence, Kansas, 66047
This agency has a very mixed reputation. Many customers love the personalized service and the team's willingness to help, with agents like Mikey and Talyn receiving high praise. However, there are some very vocal critics who report poor communication, difficulty reaching the office, and frustration with claim handling. This suggests that while the agency can provide excellent service, there are significant inconsistencies in the client experience. It is a place where you might have a great experience, but it's worth being cautious.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly and helpful staff
- Personalized service
- Competitive rates
✗ Areas to Improve
- Inconsistent communication
- Difficulty reaching staff
- Some frustration with claim handling
- Why can't I get a return call?
- How do I handle a claim?
Mikey is awesome, very patient.
The office is hard to reach sometimes.
Great service, but the communication could be better.
- Category Financial Services
- City Lawrence
- State Kansas
- Postcode 66047
- Country United States
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