603 S Chestnut St, Ellensburg, Washington, 98926
This hospital is a polarizing place. Many patients report excellent, compassionate care from specific nurses and doctors, especially in the ER and surgical units. However, there is a significant number of complaints regarding rude staff, poor communication, and billing issues. It seems to be a facility where the quality of care depends heavily on who you interact with.
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Always ask for itemized billing and verify insurance coverage before any procedure to avoid surprises.
✓ What Works Well
✗ Areas to Improve
Some staff are angels, others are cold.
The billing department is a total nightmare.
I felt well-cared for by the surgical team.