3201 S Austin Ave, Suite 210, Georgetown, Texas, 78626
Dr. Kwang-IL In is widely praised for her compassionate and thorough care. Patients feel heard and valued, often staying with her for many years. The main complaint is the office staff, who are frequently described as rude or difficult to deal with over the phone. Despite the administrative hurdles, the medical care is consistently rated as excellent.
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If you have trouble with the front desk, try to arrive early and be very clear about your needs to minimize friction.
✓ What Works Well
✗ Areas to Improve
Dr. In is a blessing.
Staff needs to be more professional.
Great doctor, but the office experience is frustrating.