Kyle Brock - State Farm Insurance Agent
1301 Shiloh Rd, Suite 1640, Kennesaw, Georgia, 30144
The agency receives mixed feedback, with many customers praising individual agents like Katie and Mackenzie for their warmth and efficiency. Supporters feel valued and appreciate the clear explanations provided. Conversely, several reviewers express deep frustration regarding communication gaps, difficulty reaching the agent, and issues with policy cancellations. While some find the service spot on, others feel ignored or misled by the agency's management.
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If you need to cancel, follow up with corporate if the local office is unresponsive.
✓ What Works Well
- Warm and friendly staff
- Helpful with bundling and discounts
- Clear explanations of policies
✗ Areas to Improve
- Hard to reach the agent directly
- Issues with policy cancellations
- Inconsistent communication
- Why is it so hard to reach the agent?
- How do I cancel my policy?
Katie is efficient and very helpful.
The agent is never available to speak.
Great service for bundling home and auto.
- Category Financial Services
- City Kennesaw
- State Georgia
- Postcode 30144
- Country United States
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