Kyle Lange Agency, LLC American Family Insurance
851 Racine St, # A, Menasha, Wisconsin, 54952
This agency has a mix of very loyal, satisfied customers and some who have had significant issues. Many praise the team for their responsiveness and ability to save them money. However, there are recurring complaints about communication, billing errors, and difficulty with cancellations. It seems to be a place where the experience depends heavily on which agent you work with.
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Document all cancellation requests in writing and follow up to confirm.
✓ What Works Well
- Responsive and efficient
- Competitive pricing
- Personalized service
✗ Areas to Improve
- Billing and cancellation issues
- Communication gaps
- Inconsistent service
- How do I cancel my policy?
- Why did my bill change?
Saved me $400.
Hard to get a hold of management.
Great service from specific agents.
- Category Financial Services
- City Menasha
- State Wisconsin
- Postcode 54952
- Country United States
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