LA Beauty Club
1245 S La Brea Ave, Los Angeles, California, 90019
LA Beauty Club is a highly polarizing salon. Many clients love the 'old school' salon vibe, the talented stylists like Pat and Kimora, and the beautiful, pink-themed aesthetic. However, there is a significant and recurring pattern of complaints regarding rigid, unforgiving cancellation policies, poor customer service, and lack of accountability. While the hair results are often praised, the administrative and management side of the business leaves many clients feeling unappreciated and frustrated.
We analyze 78 public reviews for LA Beauty Club using our data models and filter out spam to highlight only authentic feedback.
Read the cancellation policy very carefully before booking, as they are known for being extremely strict.
✓ What Works Well
- Talented stylists for braids and weaves
- Beautiful and aesthetic salon space
- Welcoming and fun atmosphere
✗ Areas to Improve
- Rigid and unforgiving cancellation policies
- Poor customer service and management
- Inconsistent communication
- What is the cancellation policy?
- Do they sell hair on-site?
- Are they experienced with natural hair?
Pat is an absolute artist.
The management is cold and unaccommodating.
Great hair, but the policies are a nightmare.
- Category Personal Care
- Neighborhood Mid-Wilshire
- City Los Angeles
- State California
- Postcode 90019
- Country United States
