Food & Beverage · Mexican Restaurant

La Hacienda Mexican Restaurant

3170 Village Shops Dr, Germantown, Tennessee, 38138

Google Maps Updated: 16 May 2026
Authenticity Score: 72/100
About

La Hacienda is a polarizing spot in Germantown. While many locals swear by the fajitas and margaritas, recent feedback highlights a sharp decline in service quality and consistency. Guests often report long wait times, rude staff, and confusing billing practices. It remains a popular neighborhood staple, but the hit-or-miss experience leaves many regulars frustrated.

Our Review Process
20
Most Relevant
13
Newest
20
Highest
20
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 75/100
Value for Money 60/100
Pro Tip

Check your itemized receipt carefully before paying, as some patrons report unexpected gratuity fees.

Casual Dining
Tex-Mex Focus
Pros & Cons

✓ What Works Well

  • Delicious fajitas and chimichangas
  • Strong margaritas
  • Convenient location

✗ Areas to Improve

  • Inconsistent service and rude staff
  • Confusing billing and hidden fees
  • Quality control issues with food
Frequently Asked Questions
  • Why are there extra charges on my bill?
  • Is the service always this slow?
  • Are they understaffed?
User Feedback

Food is usually spot on but the service is hit or miss.

The billing practices feel shady.

Great bang for the buck if you catch them on a good day.

Location Details
Street: 3170 Village Shops Dr
Neighborhood: Germantown
City: Germantown
State: Tennessee
Postcode: 38138
Country: United States
Location
3170 Village Shops Dr, Germantown, TN 38138
Quick Info
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