La Plata Pediatrics & Family Health
103 Centennial St, Suite C, La Plata, Maryland, 20646
This practice has seen a significant decline in patient satisfaction following its transition to a corporate group. While many patients still value the individual providers, the administrative side—specifically phone accessibility, billing, and appointment scheduling—is frequently described as a nightmare. Many long-term patients are now looking for new practices.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, patients suggest going to urgent care instead of trying to call the office.
✓ What Works Well
- Kind and thorough providers
- Good clinical care
✗ Areas to Improve
- Impossible to reach by phone
- Poor billing practices
- Difficult scheduling
- Why is it so hard to get an appointment?
- Is the billing department helpful?
The medical care is great but the business side is awful.
I can't get anyone to answer the phone.
They turned my child away for being 3 minutes late.
- Category Health & Medical
- City La Plata
- State Maryland
- Postcode 20646
- Country United States
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