Health & Medical · Lab Services

Labcorp

25 Crossroads Dr, Ste 40, Owings Mills, Maryland, 21117

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

Labcorp in Owings Mills is frequently criticized for long wait times, rude front desk staff, and difficulty with scheduling. While some patients have positive experiences with specific phlebotomists who are gentle and professional, the overall sentiment is negative due to administrative failures. Many patients report being ignored, double-billed, or having their orders messed up. It is a high-volume location that often feels overwhelmed and understaffed.

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We analyze 79 public reviews for Labcorp using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 25/100
Pro Tip

Try to schedule your appointment for early morning or mid-afternoon to avoid the peak rush, and always bring a physical copy of your lab order.

High volume, low service
Inconsistent staff quality
Pros & Cons

✓ What Works Well

  • Some phlebotomists are gentle and skilled
  • Online scheduling is convenient
  • Fast service when it works

✗ Areas to Improve

  • Rude and dismissive front desk staff
  • Extremely long wait times
  • Billing and order errors
Frequently Asked Questions
  • Why is the phone never answered?
  • Are walk-ins accepted?
  • Why are the wait times so long?
User Feedback

Front desk needs a serious attitude adjustment.

The phlebotomists are the only good thing here.

Avoid this place if you can.