226 Washington Hts Med Ctr, A, Westminster, Maryland, 21157
This lab is highly polarized. Many patients praise the phlebotomists for their skill, kindness, and ability to make blood draws painless, especially for children. However, there are frequent complaints about rude front-desk staff, long wait times, and unprofessional behavior. It seems to be a place where the quality of service depends heavily on the staff member you encounter.
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✓ What Works Well
✗ Areas to Improve
Phlebotomists are amazing.
Front desk staff needs better training.
Wait times can be frustrating.