Health & Medical · Laboratory Services

Labcorp

4998 W Broad St, Ste 112, Columbus, Ohio, 43228

Google Maps Updated: 20 May 2026
Authenticity Score: 55/100
About

This Labcorp location is highly polarizing. Some patients report quick, painless, and professional service, while a significant number of others describe rude staff, long wait times, and severe administrative incompetence, such as lost orders and billing errors. The experience seems to depend heavily on which staff member is working. It is a high-stress environment where patients often feel like a number rather than a person.

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We analyze 76 public reviews for Labcorp using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 30/100
Pro Tip

Confirm your doctor's order has been received by the specific location before arriving.

High staff inconsistency
Frequent admin bottlenecks
Pros & Cons

✓ What Works Well

  • Some staff are very professional and gentle
  • Quick service for some
  • Clean facility

✗ Areas to Improve

  • Rude and dismissive staff
  • Long wait times
  • Frequent administrative errors
Frequently Asked Questions
  • Why is the wait so long?
  • Did you receive my doctor's order?
  • Why am I being billed incorrectly?
User Feedback

Staff is hit or miss

Lost my orders twice

Professional and quick, but depends on the day