Ladd Dental Group of Wabash
1903 Alber St, Wabash, Indiana, 46992
Patients appreciate the friendly staff and the ability to get emergency appointments. However, there are recurring complaints regarding communication, specifically with appointment confirmations and phone accessibility. While the clinical care is often praised, the administrative side has left some patients feeling frustrated.
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Always confirm your appointment via phone if you don't want to risk a last-minute cancellation.
✓ What Works Well
- Emergency availability
- Friendly and supportive staff
- Helpful payment plans
✗ Areas to Improve
- Poor phone communication
- Strict appointment confirmation policies
- Billing transparency issues
- Why was my appointment canceled?
- Do you have payment plans?
- Can I get a same-day emergency visit?
They got me in for an emergency even when fully booked.
The front desk communication needs serious improvement.
Great dental work, but the phone system is a nightmare.
- Category Health & Medical
- City Wabash
- State Indiana
- Postcode 46992
- Country United States
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