Lady Nails
2911 Williamsburg Rd, Henrico, Virginia, 23231
Lady Nails has a very loyal following, particularly for technicians like Amy and Sam, who are praised for their skill and professionalism. However, there are significant complaints about the salon's cleanliness, customer service, and the quality of work from other staff members. It seems to be a place where your experience depends entirely on which technician you book.
We analyze 76 public reviews for Lady Nails using our data models and filter out spam to highlight only authentic feedback.
Always book an appointment with Amy or Sam to ensure a quality experience.
✓ What Works Well
- Talented technicians (Amy, Sam)
- Professional and friendly service (with right tech)
- Good nail art
✗ Areas to Improve
- Inconsistent quality and cleanliness
- Reports of rude behavior
- Some staff lack proper training
- Do I need an appointment?
- Are they good with nail designs?
- Is the salon clean?
Amy is the best nail tech in Richmond.
The shop is filthy and needs cleaning.
I felt disrespected by the staff.
- Category Personal Care
- Neighborhood Henrico
- City Henrico
- State Virginia
- Postcode 23231
- Country United States
