Lake Champlain Dentistry
37 Boynton Ave, Suite 2, Plattsburgh, New York, 12901
Patients are deeply divided here. While many praise Dr. B for his gentle touch and clinical skill, the front office is a total mess. People are getting fired as patients over minor scheduling hiccups, and there are serious complaints about billing transparency. It feels like a tale of two offices: great clinical care trapped behind a frustrating, rigid, and sometimes rude administrative wall.
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Always confirm insurance network status in writing before your appointment to avoid surprise out-of-pocket costs.
✓ What Works Well
- Dr. B is highly skilled and gentle
- Effective clinical treatment
- Comfortable environment for anxious patients
✗ Areas to Improve
- Extremely rigid and punitive scheduling policies
- Rude and unhelpful front desk staff
- Opaque billing and insurance issues
- Why was I dismissed as a patient?
- Are you in-network with my insurance?
Clinical care is spot on, but the front desk is a nightmare.
They treat long-term patients like numbers.
Billing is a headache and lacks transparency.
- Category Health & Medical
- City Plattsburgh
- State New York
- Postcode 12901
- Country United States
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