2527 Cherry Valley Turnpike, Marcellus, New York, 13108
Clients appreciate the warm, hometown feel and the genuine compassion shown by the veterinary team. The clinic is noted for being efficient and transparent with pricing. Some users have expressed frustration regarding appointment availability and occasional lack of empathy during urgent situations.
They use a text-based system for photos and appointments, which streamlines communication for busy pet owners.
✓ What Works Well
✗ Areas to Improve
Great with shy or anxious pets
Personalized condolence cards are a nice touch
Medication prices can be high