Lake Immediate Care and Clinic
521 Kora Ln, Island Lake, Illinois, 60042
This clinic is a classic 'hit or miss.' While many patients love the doctors, who are often described as knowledgeable and caring, the front desk staff is a frequent source of frustration. Complaints about poor communication, billing errors, and rude service are common. If you need a good doctor, you might find one here, but be prepared for a difficult administrative experience.
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Double-check your insurance and billing statements; errors are common here.
✓ What Works Well
- Knowledgeable and caring doctors
- Convenient location
- Good for non-emergency care
✗ Areas to Improve
- Rude and unhelpful front desk
- Billing and insurance issues
- Poor communication
- Why is the front desk so rude?
- Are the doctors good?
The doctors are great, but the staff is a nightmare.
Billing is a total mess.
Convenient, but be your own advocate.
- Category Health & Medical
- City Island Lake
- State Illinois
- Postcode 60042
- Country United States
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