Lake Jackson ENT
215 Oak Dr S, Suite F, Lake Jackson, Texas, 77566
Patients generally appreciate the thoroughness of Dr. Herrera and the team. Many find the office professional and the care effective for ear and sinus issues. However, there are recurring complaints about the phone system and some billing surprises regarding follow-up visits.
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Clarify if your hearing test is included in the initial consultation fee before booking.
✓ What Works Well
- Thorough examinations
- Professional medical staff
- Clean office environment
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times for appointments
- Billing for separate visits
- Why do I need a separate appointment for a hearing test?
- How long is the wait for an ENT appointment?
- Do you treat jaw issues?
Dr. Herrera is very kind and knowledgeable.
The office staff needs to improve phone responsiveness.
Great care, but the wait was long.
- Category Health & Medical
- City Lake Jackson
- State Texas
- Postcode 77566
- Country United States
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