13625 Office Pl, 102, Woodbridge, Virginia, 22192
Lake Ridge Dental Care has a strong base of loyal patients who appreciate the friendly staff and the quality of care. However, there is a recurring theme of billing disputes, insurance confusion, and aggressive upselling of services. While many find the clinical care excellent, the administrative side of the practice is a frequent source of frustration.
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Always reconcile your EOB with their statements immediately to avoid surprise collections.
✓ What Works Well
✗ Areas to Improve
Great clinical work
Billing department is a nightmare
Feels like a car dealership