Lake Scranton Urgent Care
1141 Moosic St, Unit 3, Scranton, Pennsylvania, 18505
This urgent care facility has highly inconsistent reviews. While some patients report quick, professional, and kind care, a large number of reviews describe the facility as dirty, the staff as rude or unprofessional, and the billing process as chaotic. It appears to be a 'hit or miss' experience depending on the day and the staff on duty.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check the facility's cleanliness and current wait times before committing to a visit if possible.
✓ What Works Well
- Convenient location
- Some staff members are very kind
- Quick results for some tests
✗ Areas to Improve
- Facility cleanliness issues
- Rude and unprofessional front desk staff
- Confusing and slow billing processes
- Why is the waiting room so dirty?
- Can I pay my bill online?
The staff was very kind on the phone.
Filthy, dirty, and unprofessional.
Great care, but the front desk needs training.
- Category Health & Medical
- City Scranton
- State Pennsylvania
- Postcode 18505
- Country United States
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