3501 Shelby Rd, Suite B, Lynnwood, Washington, 98087
This clinic is highly valued by long-term patients for its personalized, family-like atmosphere and attentive providers. However, recent changes in staff and management have led to significant complaints about rudeness, poor communication, and administrative errors. While the clinical care is often excellent, the administrative experience has become a major source of frustration.
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If you have issues with the front desk, try to communicate directly with your provider's nurse or via the patient portal.
✓ What Works Well
✗ Areas to Improve
Great clinical care, poor admin
Used to be better
Providers are the saving grace