2490 Central Ave, Lake Station, Indiana, 46405
Patients are split on their experience here. Many praise the medical staff for being attentive and knowledgeable, especially during appointments. However, a significant number of people are frustrated by long wait times and poor communication from the front desk. Some feel the clinic is overbooked, leading to a chaotic environment. Overall, the clinical care is often seen as good, but the administrative side needs a serious tune-up.
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Try to schedule appointments for early morning to avoid the afternoon backlog.
✓ What Works Well
✗ Areas to Improve
Medical staff is great but the admin side is a mess
Wait times are way too long even with an appointment
Front desk staff can be rude and dismissive