Lake Stevens Automotive
9015 Vernon Rd, #8, Lake Stevens, Washington, 98258
Lake Stevens Automotive is a shop with a loyal following that appreciates their honesty and thoroughness. Many customers feel they are treated fairly and that the staff goes above and beyond. However, there are significant complaints about high diagnostic fees, inconsistent communication, and some reports of poor workmanship or overcharging. It seems to be a shop that is well-liked by many but has struggled with consistency.
We analyze 76 public reviews for Lake Stevens Automotive using our data models and filter out spam to highlight only authentic feedback.
Ask for a clear explanation of the diagnostic fee and what it covers before authorizing any work.
✓ What Works Well
- Honest and thorough inspections
- Friendly and helpful staff
- Willingness to help in emergencies
✗ Areas to Improve
- High diagnostic fees
- Inconsistent communication
- Reports of overcharging
- Do you offer free diagnostics?
- How do you handle warranty claims?
- Can you work on hybrid vehicles?
They are honest and don't upsell.
Diagnostic fees are too high.
Great service, will definitely be back.
- Category Automobile
- Neighborhood Lake Stevens
- City Lake Stevens
- State Washington
- Postcode 98258
- Country United States
