Lake Texoma Smiles
9072 W Hwy 70, Durant, Oklahoma, 74701
This office is highly polarized. Many patients love the friendly staff and the thorough care they receive. However, there is a significant number of complaints regarding aggressive upselling, billing transparency, and poor communication. Patients often feel like they are being pushed into unnecessary procedures.
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Always ask for a written estimate and confirm what is covered by your insurance before agreeing to any 'recommended' deep cleanings or extra procedures.
✓ What Works Well
- Friendly and welcoming staff
- Clean and modern facility
- Thorough explanations
✗ Areas to Improve
- Aggressive upselling
- Billing and insurance issues
- Long wait times
- Why was I charged for a deep cleaning?
- Do you accept my insurance?
Felt like a sales pitch rather than a dental visit.
The staff is sweet, but the billing is a nightmare.
Great care, but be careful with the extra recommendations.
- Category Health & Medical
- City Durant
- State Oklahoma
- Postcode 74701
- Country United States
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