Lake Urgent Care - Coursey
13686 Coursey Blvd, Baton Rouge, Louisiana, 70817
Experiences at this urgent care are mixed. Many patients praise the medical staff for being knowledgeable and caring, especially during emergencies. However, there are recurring complaints about the front desk staff being rude or unhelpful, and significant concerns regarding long wait times and billing practices. It seems to be a hit-or-miss experience depending on the shift.
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Check in online to save time, but be prepared for potential front desk delays regardless.
✓ What Works Well
- Quick medical diagnosis
- Professional medical providers
- Clean facility
✗ Areas to Improve
- Rude front desk staff
- Long wait times
- Inconsistent billing communication
- Why is the wait so long?
- Do you accept my insurance?
The doctor was great, but the front desk needs training.
Efficient care when you need it most.
Not always the best spot for complex issues.
- Category Health & Medical
- City Baton Rouge
- State Louisiana
- Postcode 70817
- Country United States
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