534 N Rand Rd, Lake Zurich, Illinois, 60047
This practice has a loyal following, with many patients praising Dr. Pouyat for his thoroughness and gentle demeanor. The staff is often described as friendly and efficient. However, there are recurring complaints about billing transparency, hidden fees, and occasional communication issues, which can sour an otherwise positive clinical experience.
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✓ What Works Well
✗ Areas to Improve
Dr. Pouyat is excellent, but be careful with the billing department.
Great clinical care, but the administrative side needs work.
I trust the doctors, but the hidden fees are frustrating.