Lakeland Eye Clinic
Health & Medical · Optometry

Lakeland Eye Clinic

4708 Florida Ave S, Lakeland, Florida, 33813

Google Maps
Updated: 13 May 2026
Authenticity Score: 70/100
Measures how genuine and consistent the reviews are — based on specific details, reviewer consistency, and conflict detection across all review buckets.
About

Lakeland Eye Clinic is a highly polarized practice. Many patients praise Dr. Gill and Dr. Sichelman for their expertise and compassionate care. However, there is a consistent pattern of complaints regarding rude and inattentive front desk staff, long wait times, and poor communication. While the medical care is often rated highly, the administrative experience can be a significant drawback for many patients.

Review Summary
20
Most Relevant
19
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 79
Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

If you have issues with the front desk, try to communicate directly with the doctor or the optician for better results.

Optometry specialization
Wide frame selection
Pros & Cons
What Works Well
  • Expert and compassionate optometrists
  • Efficient and clean facility
  • Good selection of frames
Areas to Improve
  • Rude and inattentive front desk staff
  • Long wait times
  • Poor communication regarding appointments
Frequently Asked Questions
  • Why are the wait times so long?
  • How can I get a response from the office?
User Feedback

The doctors are great, but the office staff is a nightmare.

I felt disrespected and ignored by the staff.

The medical care is excellent, but the experience is frustrating.

Location Details
Street
4708 Florida Ave S
City
State
Postcode
33813
Country
Coordinates
27.9803, -81.9567
Location
4708 Florida Ave S, Lakeland, FL 33813
Quick Info
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