Lakepointe Primary Care
713 Hebron Pkwy, Suite 220, Lewisville, Texas, 75057
Dr. Brito is widely praised for his attentive listening and personalized care plans. Patients feel valued and heard, which is a major highlight. However, the office has faced criticism regarding administrative communication, billing transparency, and difficulty reaching the front desk, which detracts from the overall experience.
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Confirm all costs for follow-up calls or lab reviews before they are performed.
✓ What Works Well
- Attentive and caring doctor
- Personalized care plans
- Easy appointment scheduling via text
✗ Areas to Improve
- Billing transparency issues
- Difficulty reaching front desk
- Inconsistent administrative follow-up
- Why was I charged for a follow-up call?
- How can I get a faster response from the billing department?
Dr. Brito is great, but the office staff needs work.
The care is top-notch, but watch out for billing surprises.
Love the text-to-schedule feature.
- Category Health & Medical
- City Lewisville
- State Texas
- Postcode 75057
- Country United States
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