4222 98th St, Lubbock, Texas, 79423
This practice is generally well-regarded for its professional and caring clinical staff. Many patients appreciate the thoroughness of the hygienists and the expertise of the dentists. However, there is a recurring pattern of complaints regarding the front office staff, billing transparency, and long wait times. It seems to be a practice where the clinical work is strong, but the administrative side can be a source of frustration.
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✓ What Works Well
✗ Areas to Improve
The dentists are great, but the front office is a headache.
They really care about the patient's comfort.
Wait times are often too long.