Lakeshore Bone & Joint Institute
3691 Willowcreek Rd, Portage, Indiana, 46368
Lakeshore Bone & Joint Institute is generally praised for its medical care, with many patients highlighting the expertise of specific doctors like Dr. Rao and Dr. Anderson. However, there are significant complaints regarding administrative issues, including billing, phone responsiveness, and occasional rude staff.
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Keep your own records of all billing and insurance communications.
✓ What Works Well
- Expert surgeons
- Effective treatments
- Friendly clinical staff
✗ Areas to Improve
- Billing issues
- Poor phone responsiveness
- Long wait times
- Why can't I reach anyone by phone?
- Are they accepting new patients?
Doctors are top-notch, but the admin side is frustrating.
Great care, but billing is a headache.
Excellent clinical team.
- Category Health & Medical
- City Portage
- State Indiana
- Postcode 46368
- Country United States
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