Lakeside Community Healthcare - West Hills
7325 Medical Center Dr, #300, West Hills, California, 91307
Patients are generally happy with the medical care provided by the doctors, who are often described as caring and thorough. However, the administrative side of the practice is a frequent source of frustration, with complaints about rude staff, poor communication, and billing issues. It's a place where the medical care is good, but the office management needs work.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, ask to speak with a manager directly rather than relying on the front desk staff.
✓ What Works Well
- Caring and thorough doctors
- Clean facility
- Good medical outcomes
✗ Areas to Improve
- Rude front desk staff
- Poor communication
- Billing issues
- Why is it so hard to reach the office?
- Do you accept my insurance?
Doctors are great, staff is rude.
Billing is a headache.
They saved my life.
- Category Health & Medical
- City West Hills
- State California
- Postcode 91307
- Country United States
readers daily.