3299 W Sterns Rd, Lambertville, Michigan, 48144
This urgent care clinic is highly polarized. Many patients praise the speed, efficiency, and kindness of the staff, especially for minor issues. However, there is a significant number of complaints regarding billing transparency, insurance acceptance, and rude behavior from front-desk staff. Some patients feel the clinic is overpriced and lacks the equipment or expertise for more serious concerns. It is a convenient local option, but patients should be cautious about costs and insurance coverage.
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Verify your insurance coverage and ask for a cost estimate before any tests are performed to avoid unexpected bills.
✓ What Works Well
✗ Areas to Improve
Fast and friendly, but the billing is a total nightmare.
Great for quick issues, but don't expect them to handle complex problems.
The staff can be very rude; it's a hit-or-miss experience.