Lancaster Family Health Center at Beverly
3896 Beverly Ave NE, Bldg J, Ste 40, Salem, Oregon, 97305
This clinic is highly valued for its compassionate and thorough medical providers, with many patients feeling truly heard and respected. However, the administrative side, particularly scheduling and phone responsiveness, is a frequent pain point. Patients love the doctors but often struggle with the front-end bureaucracy.
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Use the patient portal for non-urgent communication to bypass the busy phone lines.
✓ What Works Well
- Empathetic and thorough doctors
- Culturally inclusive environment
- Good quality of care
✗ Areas to Improve
- Difficult scheduling process
- Long wait times for callbacks
- Inconsistent front desk communication
- How can I reach a scheduler directly?
- What is the policy for inactive patients?
Dr. Núñez is the best doctor I've ever had.
The medical care is great, but the phone system is frustrating.
Staff are generally kind and respectful.
- Category Health & Medical
- City Salem
- State Oregon
- Postcode 97305
- Country United States
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