Lance Taylor - State Farm Insurance Agent
2600 Ring Rd, Ste 101A, Elizabethtown, Kentucky, 42701
This agency is generally well-regarded for its helpful and knowledgeable staff, with Diane and Paige receiving frequent praise. Many customers appreciate the personalized service and the effort the team puts into explaining policies. However, there are some reports of poor communication and difficulty closing policies, suggesting that service quality might vary depending on the situation or the specific agent involved.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always follow up in writing if you are trying to close a policy.
✓ What Works Well
- Helpful and knowledgeable staff
- Personalized service
- Good at explaining policies
✗ Areas to Improve
- Communication issues with some staff
- Difficulty closing policies
- Occasional slow response times
- How do I add a vehicle?
- Can you help me with a claim?
- Why did my rate change?
Diane is a blessing
They treat you like family
Great for complex insurance needs
- Category Financial Services
- City Elizabethtown
- State Kentucky
- Postcode 42701
- Country United States
readers daily.