Land Rover Arrowhead
19350 AZ-101 Loop, Glendale, Arizona, 85308
This dealership offers a high-end experience that many customers love, especially when it comes to the sales process and the 'genius' tech setup. However, there is a recurring theme of frustration regarding post-purchase service, mechanical issues, and management's lack of accountability. While some feel like VIPs, others feel gaslit or ignored once the deal is signed. It's a luxury brand with a service department that struggles to keep up with the expectations of its clientele.
We analyze 80 public reviews for Land Rover Arrowhead using our data models and filter out spam to highlight only authentic feedback.
If you buy a CPO vehicle, get a third-party inspection immediately, regardless of the dealership's certification.
✓ What Works Well
- Professional and knowledgeable sales team
- Excellent tech setup and delivery
- Seamless remote purchasing
✗ Areas to Improve
- Poor post-purchase service communication
- Mechanical issues left unaddressed
- Management lacks accountability
- Why is my CPO vehicle having mechanical issues?
- How do I get a refund for unused warranties?
- Why is the service department so slow?
Sales is great, service is a nightmare.
Jude is a pro at explaining car tech.
Management needs to step up and own their mistakes.
- Category Automobile
- Neighborhood Arrowhead
- City Glendale
- State Arizona
- Postcode 85308
- Country United States
