Lane & Associates Family Dentistry - Durham Broad Street
1200 Broad St, #300, Durham, North Carolina, 27705
This practice has a very mixed reputation. While many patients appreciate the friendly and professional care, there are significant concerns regarding billing transparency, administrative issues, and inconsistent quality of care. It is a practice that seems to prioritize profit for some, while providing great care for others.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are quoted for expensive, non-routine work.
✓ What Works Well
- Friendly and professional staff
- Thorough and gentle hygienists
- Convenient location
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling
- Inconsistent communication
- Are you in-network with my insurance?
- Do you offer payment plans?
Great clinical care, but the billing is a headache.
They really helped with my dental anxiety.
Be careful with the treatment plans and costs.
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27705
- Country United States
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