100 N 10th St, Erwin, North Carolina, 28339
Patients generally find the staff friendly and the office clean, with many praising the hygienists and dentists for their bedside manner. However, there are significant complaints regarding billing errors, communication breakdowns, and occasional rudeness from management. While many have a 'bang for the buck' experience, others feel the administrative side is disorganized and prone to errors.
Keep your own records of all insurance approvals and billing statements to avoid disputes later.
✓ What Works Well
✗ Areas to Improve
Great dental work, but watch your bill.
Staff is wonderful, but management can be difficult.
Efficient for emergencies.