Lane & Associates Family Dentistry - Garner
12450 Cleveland Rd, Suite 100, Garner, North Carolina, 27529
Patients generally report positive experiences, often highlighting the friendly and professional staff. Many appreciate the thoroughness of the hygienists and the clear communication from the dentists. However, there are notable concerns regarding administrative issues, including billing transparency, insurance network changes, and occasional communication gaps. While the clinical care is frequently rated as excellent, the administrative experience can be inconsistent.
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Always confirm your insurance network status directly with your provider before your appointment.
✓ What Works Well
- Friendly and professional staff
- Thorough and gentle care
- Clean and modern office
✗ Areas to Improve
- Billing and insurance transparency issues
- Occasional administrative disorganization
- Communication gaps
- Are you in-network with my insurance?
- Why was I billed for this service?
Great clinical care, but billing is confusing.
Staff is very kind and helpful.
They need to improve their insurance communication.
- Category Health & Medical
- City Garner
- State North Carolina
- Postcode 27529
- Country United States
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