4013 Village Park Dr, empty, Knightdale, North Carolina, 27545
This location has a very mixed reputation. While many families appreciate the friendly staff and kid-friendly environment, there are serious concerns regarding billing transparency, communication breakdowns, and the handling of pediatric dental emergencies. It seems to be a hit-or-miss experience depending on the specific staff and dentist involved.
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If you have complex dental history, ensure your records are physically transferred and confirmed by the dentist before your first appointment.
✓ What Works Well
✗ Areas to Improve
Great with kids, but the billing department is a disaster.
They didn't have my records despite me providing them weeks in advance.
The front desk is nice, but the clinical communication is lacking.