Lane & Associates Family Dentistry - Southern Pines
10677 US-15, Suite 501, Southern Pines, North Carolina, 28387
This location is highly praised for its hygienists, especially Rachel, who is frequently mentioned as a reason patients return. The office is generally seen as welcoming and efficient. However, there are recurring complaints about front-desk communication, billing errors, and occasional rudeness.
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Request Rachel for your cleaning; she is highly recommended by many patients.
✓ What Works Well
- Excellent and gentle hygienists
- Welcoming and cozy office environment
- Good for children and anxious patients
✗ Areas to Improve
- Front desk staff can be rude
- Billing and insurance errors
- Difficult to get appointments
- Do they accept my insurance?
- Is the staff good with kids?
Rachel is the best hygienist
Office is clean and modern
Communication needs improvement
- Category Health & Medical
- City Southern Pines
- State North Carolina
- Postcode 28387
- Country United States
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