Laney's Inc.
55 27th St S, Fargo, North Dakota, 58103
Customers generally praise the technical skill and friendliness of the technicians, often highlighting quick fixes for furnaces and plumbing. However, scheduling is a major pain point, with many users frustrated by vague arrival windows and last-minute cancellations. While some find the pricing fair for emergency work, others feel the costs are steep and communication from management is lacking. Overall, the field staff is seen as the company's strongest asset, while the office operations often leave people feeling ignored.
We analyze 73 public reviews for Laney's Inc. using our data models and filter out spam to highlight only authentic feedback.
Request a specific technician if you have had a good experience, as the quality of service varies significantly by individual.
✓ What Works Well
- Technicians are knowledgeable and friendly
- Quick response for emergency repairs
- Effective problem diagnosis
✗ Areas to Improve
- Poor scheduling and communication
- High service fees
- Management unresponsive to complaints
- Why is the scheduling window so wide?
- Are the service fees transparent?
- How do I get a manager to call me back?
Techs are spot on with repairs
Scheduling is a nightmare
Pricing feels like a gamble
- Category Home Services
- City Fargo
- State North Dakota
- Postcode 58103
- Country United States
