3600 W Norfolk Ave, Norfolk, Nebraska, 68701
Patients generally praise the clinical staff for being professional, kind, and efficient, especially during emergency visits. Many appreciate the modern technology and the doctor's clear explanations. However, some long-term patients feel frustrated by recent changes in billing policies and insurance acceptance. A few users reported negative interactions with the front desk staff regarding scheduling and pricing transparency.
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They often try to perform additional treatment on the same day as a regular exam to save you a return trip.
✓ What Works Well
✗ Areas to Improve
Staff is very comforting for those with dental anxiety
Billing changes are frustrating for long-term patients
Dr. Langan is very thorough and descriptive