111 Fox Rd, STE 202, Knoxville, Tennessee, 37922
Patients are generally happy with the results of their orthodontic treatment and the friendly staff. However, there are recurring complaints about billing errors, poor communication from the front desk, and some staff members being rude or dismissive. The practice has seen some turnover, which has impacted the patient experience.
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Always get a clear, written breakdown of all costs before starting any orthodontic treatment.
✓ What Works Well
✗ Areas to Improve
Billing is a nightmare
Staff is super friendly
Dr. Langford is great