7449 Las Colinas Blvd, Suite 100, Irving, Texas, 75063
Patients generally value the medical expertise and bedside manner of the ENT specialists here. However, the practice is plagued by significant administrative issues, including rude front-desk staff, billing errors, and difficulty with referrals. While the clinical outcomes are often positive, the administrative experience is a major source of frustration.
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✓ What Works Well
✗ Areas to Improve
The doctors are top-notch, but the staff is ruining the practice.
I had a great experience with my surgery.
Billing is a total mess.